Team & roles

An organization is a team, and SnapFlow gives each member exactly the access they need — from a manager who runs everything to an external photographer who can only upload. You manage everyone on one page: the Team page. Web

The Team page at /admin/team. ① each member row shows a coloured role pill (Owner / Manager / Proofer / Viewer / Photographer); ② the owner can change a member's role with the small role dropdown on the right; ③ the remove × beside it drops a member; ④ the Invite a team member card at the bottom starts with the Member type radio cards, then the email field and the Invite button.

To open it: top nav → Team. — you land on the Team page with a Members card listing everyone in your org.

Roles

Every person in your org has one role. The role decides what they can touch.

Role	What they can do
Owner	Everything, plus billing, ownership transfer and deletion. One per org.
Manager	Create events, upload, proof, and invite Photographers.
Proofer	View the gallery, select & download photos.
Viewer	View and download photos only.
Photographer	External — upload credentials only, scoped to the events they're assigned to. They upload over FTP (or a web-upload link), never through the web dashboard.

Pick the least-access role that still lets someone do their job. A freelance shooter you bring in for one event is a Photographer. A client-side reviewer is a Proofer (can select picks) or a Viewer (can only look and download). A studio lead who runs shoots end-to-end is a Manager.

Invite a member

The invite form starts with Member type, not the email. Choose the role first, then type the email.

1. On the Team page, scroll to the Invite a team member card (bottom). — you'll see four Member type radio cards: Manager, Proofer, Viewer, Photographer, each with a one-line description.
2. Click the Member type card for the role you want. — the chosen card gets a blue border so you know it's selected. (If you're a Manager, only Photographer is offered.)
3. Type the colleague's address in the email field (e.g. colleague@company.com). — the field outlines blue when you click into it.
4. Click Invite (the dark button to the right of the email). — what happens next depends on whether they already have a SnapFlow account.

If they already have a SnapFlow account, they're added to your Members list straight away and a green "Team member added successfully." bar appears.

If no account exists for that email, SnapFlow can't email them automatically. Instead an amber Invite link for <their email> box appears with a long link and a Copy button.

1. Click Copy in the amber box. — the button reads "Copied!" for a moment.
2. Send that link to your colleague yourself (email, chat — whatever you use). — when they sign up and open the link, they're added to your team automatically.

Change a role or remove someone

These controls live on each Members row and are owner-only — the owner's own row is locked so the org always has an owner.

1. On a member's row, open the small role dropdown (right side). — it lists Manager, Proofer, Viewer, Photographer.
2. Pick the new role. — the change saves immediately; the coloured role pill updates.
3. To drop a member, click the × remove control on their row. — a confirm box asks "Remove this team member?"; click OK to confirm.

Assign a photographer to an event

Photographers are external and scoped to the events they're assigned to. You assign them on the event page, not the Team page — that's what generates the upload credentials for that one event. This is the org alternative to a solo photographer handing out per-album FTP logins: assignment gives the shooter exactly one event's worth of access, with nothing else of yours visible.

You'll find this card on any org event. The path is: top nav → Albums (or Projects → open a project) → open the event → scroll to the Assigned photographers card. (This card only appears on org events, and only for the Owner and Managers.)

1. In the Assigned photographers card, click Assign photographer (top-right of the card). — a short form slides open below.
2. To use someone already on your team, open the Existing team photographer dropdown and pick them. — the New photographer fields below collapse out of the way.
3. To bring in someone new, leave the dropdown on "— or add a new one below —" and fill in Full name and Email address under New photographer. — these two boxes sit side by side.
4. Click Assign & send credentials (the blue button). — the form closes and a green "✓ Credentials sent by email." bar appears; the new shooter shows up in the card's list.

What the photographer receives: an email with their FTP host, username and password plus a web-upload link — credentials for this event only. They can't see your other clients, projects or galleries.

Next: Clients.